Business
Support
Structure, projects & events with HR and IT expertise
As your CEO in the background, I take on tasks that often fall between the cracks in growing companies: projects, events, HR processes and IT/tool support.
With my experience at the interface between HR and IT, I offer you comprehensive support – so that your business runs smoothly, your team is relieved and you can grow.
My services in the field of business support
Office Management & Projects
Structure in day-to-day business and projects
I take care of organisation and structure for you – whether in day-to-day business or complex projects. This ensures that processes run smoothly, transparently and efficiently.
Processes & Documentation
- Process optimisation
- Creation of checklists, FAQs, overviews and presentations
- Digital document storage
- Knowledge management
- Creation and maintenance of documents and workflows
Planning & Coordination
- Appointment and email management
- Preparation and follow-up of meetings
- Creation and maintenance of project and schedules, timelines and milestones
- Coordination with stakeholders, teams and external service providers
Comunication & Controlling
- Internal and external communication, including international correspondence (German/English/French)
- Community and customer support (email, chat)
- Controlling and reporting on projects and processes
Eventmanagement
From concept to follow-up for events in the Kassel region or online
Whether internal or external, I ensure that your events are professionally planned, efficiently implemented and sustainably followed up.
Planning & Preparation
- Concept development and scheduling (workshops, team events, customer events, seminars)
- Budget planning and coordination with service providers
- Participant management and communication
Support during the event
- Logistics, technology & organisation on the day of the event
- Contact person for service providers & participants
- Moderation of processes in the background
Follow-Up
- Documentation & materials
- Feedback evaluation & learnings
- Process optimisation for upcoming events
Modern Workplace & Collaboration
HR and IT expertise for your digital work
I combine HR and IT experience and support you in harmonising people, processes and tools – for a modern workplace and efficient collaboration.
Onboarding and Offboarding of employees
- Coordination of the entire onboarding process
- Organisation of technical equipment (laptop, access, software licences) for new employees
- Creation and maintenance of checklists for smooth induction processes
- Setup and verification of all system and tool access
- Support for new employees with initial administrative and technical questions
- Ensuring that all relevant HR and IT processes are completed on time
- Preparation for the first day at work
Implementation of digital tools
- Support with the introduction of new tools
- Process documentation for collaboration
- Creation of instructions, FAQs and workflows
- Support with cultural change
- Communication activities
- Planning and implementation of information sessions/training courses
Employee surveys & feedback processes
- Planning and organising surveys within your team
- Contact person for questions
- Evaluating the survey and deriving action steps
Interface between HR, IT and employees
- Ensuring smooth internal processes
- Coordination and communication between specialist departments
- Point of contact for employees with technical or administrative issues
- Processing employee enquiries regarding IT access, tools and processes